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Experience Mapping: Learning through experience
Experience mapping projects can seem overwhelming at first, followed by a lot of questioning and re-evaluating how work progresses. However, the final product and results are extremely rewarding.
a month ago•10 min read
Listening can be just the opposite of what we might think
Four concrete tips for better listening that help create more useful questions and higher quality dialogue.
2 months ago•8 min read
FWDThinking, Episode 6: Rhetoric and Reasoned Debate
Around the world, spurred by political divides and the rise of cheap, unregulated digital communications, countries are arguing about the role of their leaders, and the balance between the individual and the collective.
2 months ago•2 min read
Digital Nations Summit 2020 and FWD50
Want to know how digital government can improve citizens’ lives? Canada is the virtual place to be in November 2020!
3 months ago•2 min read
Digital Nations 2020
Canada’s Digital Nation Ministerial Summit, hosted by our Minister of Digital Government Joyce Murray, will be a virtual one to be held November 2 – 3, 2020.
3 months ago•2 min read
FWDThinking Series Episode 5, Part 2 - Canada’s Journey Toward Digital Government
This year, Canada is chairing the annual Digital Nations Summit. As part of the lead-up to both the summit and the FWD50 conference, host Alistair Croll interviewed the Honourable Joyce Murray, Minister of Digital Government.
3 months ago•4 min read
FWDThinking Series Episode 5, Part 1 - Canada’s Journey Toward Digital Government
What is Canada's digital government story? Hear from the Minister of Digital Government and Canada's digital government leaders
4 months ago•2 min read
FWDThinking Series Episode 4: The Tyranny of Analytics
Everything comes down to efficiencies or effectiveness or throughput, and the challenge is that actual success for systems that we build—particularly public sector systems [and] public services—should ultimately be measured in their human impact.
4 months ago•1 min read
FWDThinking Series Episode 3: Principles and Practices for Government in the Digital Age
The end game of digital government is just government, a fundamental shift in how we work, what drives our decisions and what we value.
5 months ago•8 min read
FWDThinking Series Episode 2: Empowering Product Teams
Product managers are a must in the tech world, owning every facet of a product from conception to end-of-life. But despite the technology side of digital government, the title isn’t that common in the public sector.
5 months ago•8 min read